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County social services outlines system improvement and corrective-action steps for child welfare
Summary
The CountySocial Services Agency and Department of Family and ChildrenServices presented a multi-year system improvement plan and corrective action updates. The Board accepted the report and directed additional staff follow-ups, training and monitoring to strengthen safety planning, parent engagement and workforce supports.
Santa Clara CountyDeputy Director Sarah Duffy and acting Department of Family and Children Services (DFCS) Director Wendy Kinnear Rausch presented a year-in-review and an updated System Improvement Plan (SIP) and Corrective Action Plan (CAP) on Feb. 4, noting progress on safety assessments and outlining next steps for quality assurance and workforce development.
The board unanimously received the report and approved a package of additions and reporting directions to tighten safety-plan monitoring, expand training and strengthen community engagement around child-welfare work.
DFCS framed the update around three strategic pillars: safeguarding children, workforce empowerment and partnership building. The department told the board it has improved some statutorily required timeliness measures (DFCS reported safety-assessment completion near 98% in recent reporting) and has increased use of child-and-family team meetings;…
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