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Office of Healthcare Quality reports reduced vacancy rate and uses contractors to clear long-term care complaint backlog
Summary
DLS analysis and OHCQ testimony described progress reducing vacancy rates, use of contracted nurse surveyors (total $5.6 million) to address a complaint-investigation backlog, an increase in annual survey completion rates, and federal nursing-home staffing-rule monitoring plans.
The Maryland Office of Healthcare Quality (OHCQ) told the Health and Social Services Subcommittee on Feb. 13 that the office has accelerated survey work, filled key nurse-surveyor positions and used contracted nurse surveyors to reduce a backlog of long-term care complaint investigations.
Victoria Martinez of the Department of Legislative Services said the OHCQ fiscal 2026 allowance increases by about $2.2 million (5.4%) to $41.9 million and that personnel make up about 83% of the office's spending. DLS noted that the office's vacancy rate improved from 17% to about 5% over the prior year and that DLS had asked the agency to clarify whether a newly authorized physician surveyor position had been…
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