State board staff demo new WDO reporting system; credit-card payments and duplicate checks highlighted

Staff for the Structural Pest Control Board demonstrated a new online WDO (wood-destroying organism) reporting system during a Webex session that included a walk-through of filing activities, bulk uploads, account management and a new credit-card payment option.

Melissa Zaneta, a presenter for the demonstration, opened the session and told attendees the session was a deeper dive into the new reporting system and how to file activities and add funds. “We’re excited to take a deeper dive into to the new reporting system and demo how to file activities and add funds,” Zaneta said.

The demonstration, led by a staff demonstrator who identified themselves as Roni, showed how users will access the WDO activity button in the Connect system once reporting goes live. Roni demonstrated single-entry filing, uploading text files exported from termite programs, the pending-activity queue, and an on-screen indicator that flags incomplete entries. “The system will not allow…