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Office of the Health Care Advocate seeks two staff and warns against merging behavioral‑health advocate into consumer office

2315733 · February 14, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Acting Health Care Advocate Kathy Holt told the committee the office needs two additional staff for outreach, data and case‑management system modernization, and raised concerns about a governor’s budget proposal to transfer the Office of the Behavioral Health Advocate (primarily provider‑oriented) into the consumer‑focused OHA.

Acting Health Care Advocate Kathy Holt appeared before the Appropriations Regulation and Protection Subcommittee on Feb. 14 and described the Office of the Health Care Advocate’s work helping consumers resolve insurance disputes and advising policymakers. Holt said the office saved Connecticut consumers over $6 million in 2024 and consistently wins 70–80% of the cases it pursues.

Holt and General Counsel (and previous acting advocate) Sean (transcript: Chongqing/Sean) said they requested two additional positions to support outreach, a…

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