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Library logs 65 incidents Feb'025'025; staff describe tracking system and in-house security approach
Summary
Library staff presented a Patron Incident Tracking System (PITS) report showing 65 recorded incidents from February through June, including threats/harassment, disruptions, intoxication and six sleeping incidents; the report noted 33 calls to Appleton Police and seven instances of patrons returning after being restricted.
Library staff presented the Appleton Public Library's safety and security report at the trustees' Aug. 19 meeting, summarizing 65 incidents recorded in the Patron Incident Tracking System (PITS) from the building's February opening through June.
Staff described how incidents are classified, how restrictions are handled, and how the library's in-house, part-time security guards have provided continuity and relationship-based responses compared with prior contracted guards.
Why it matters: The report provides trustees with operational data about patron safety, staffing and the library's approach to disruptions. The board and staff discussed how the building's design helps patrons…
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