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Council to seek consultant for comprehensive plan update; staff outlines timeline and related digital upgrades
Summary
Town staff said seven proposals were received to update Smyrna’s comprehensive plan and staff hopes to recommend a consultant in October so work can begin before the holidays; staff also briefed council on a planned SeeClickFix citizen service app and Municode integration.
Kevin (staff) told council that the town issued an RFP to update the comprehensive plan (the last major update was adopted in December 2021). The town received seven proposals on the August solicitation and staff expects to evaluate firms and bring a recommendation to the October council meeting or, if needed, November. Kevin said the budget for the update is in this year’s budget and staff does not want to rush selection but prefers to select a firm before the holidays so work can begin in late 2025.
Council asked how the comprehensive plan update will integrate other ongoing planning work, including the mobility plan and an infill plan. Staff said the update will be fully integrated with recent mobility and utilities modeling work and will be informed by the plan-of-services materials being prepared for potential annexations and by a sewer/collection system modeling project that will be presented separately.
Separately, Amber (communications/staff) briefed council on two technology initiatives. First, the town is implementing SeeClickFix (citizen request/CRM software): staff are building categories with department input, the mobile app will use the new branding and an SMS messaging option will be available; staff targeted a production move on Oct. 17 and a go-live date of Oct. 20. Second, staff will integrate the agenda management system with Municode to streamline municipal code updates and make codes and packet materials more accessible online. Amber said departments have been meeting one-on-one to finalize category structure for SeeClickFix and staff has scheduled marketing support with the vendor to promote citizen adoption.
Staff will return to council with a recommended consultant for the comprehensive plan update and will follow the proposed SeeClickFix timeline.
