New Shoreham approves Qrius Systems parking‑ticket software contract to modernize ticketing and online payments

The New Shoreham Town Council authorized a contract with Qrius Systems to provide handheld ticketing, data conversion and an online payment portal for parking tickets and municipal summons.

Councilors asked detailed questions about pricing and scope before approving the contract. Town staff said the recurring annual fee (described in the meeting as $7,000) covers up to 1,000 tickets per year; implementation items discussed included a $4,800 training fee and a $2.50 per-record data conversion charge to load historical ticket information into the new system. Staff said many of the startup hardware and implementation costs — including some mobile devices and printers — are expected to be charged to a burn grant that will reduce the town’s out-of-pocket expense.

Amy (identified in the meeting as the town’s administration lead) described operational benefits: an automated report generation that replaces a manual monthly reconciliation, online payments by major credit card (enabling remote payment), and the ability to push delinquent unpaid tickets to the Rhode Island Traffic Tribunal for enforcement where appropriate. “This allows you to push a couple of buttons, and it spits out a report of what is delinquent,” a staff member explained during the discussion.

Council members were interested in whether the system could be expanded beyond parking to harbor and wardens citations; staff said the platform can be used for municipal summons and could be expanded to other town enforcement areas.

Action taken: motion to approve the Qrius Systems contract passed; the chair announced the ayes had it.

Operational note: staff estimated the project will not pay for itself via ticket revenue but will save staff time and improve collections and reporting. Several councilors and staff described the initiative as an investment in modernizing administrative workflows.

Quotes

"We are writing, parking tickets depending upon the year between 3 and 500. And on the Wardens Court side, it's anywhere from 50 to 75 to 80," a staff member said when describing current ticket volumes.

"This allows you to push a couple of buttons, and it spits out a report of what is delinquent," staff said when describing the expected administrative benefit.

Ending

Staff will finalize hardware purchases covered by the burn grant and implement training for police and town staff. The council authorized the contract and directed staff to proceed with the agreed implementation plan.