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Residents and council press apartment owner on safety, communication after outage and inspections
Summary
Seniors at an independent-living complex raised complaints about welfare checks during an extended outage, restrictive lease provisions and key-access for EMS responders; council members said they are meeting with property owners and HPD is monitoring call-box keys.
Seniors and neighbors pressed the council on safety and communication at a Houston independent-living apartment complex, citing lack of welfare checks during a seven-day power outage, restrictive lease rules and concerns about emergency access keys.
Anna Harris, a resident, told the council that after a May 16, 2024 storm she and other seniors went without management welfare checks for several days and that some residents were unable to leave their units because of health issues. "On day 3, I received a call from a friend on the 3rd floor of my building. Because of health issues, he was unable to leave…
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