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Authority reports CVR workload and file-review timeline; HUD ratings likely to show low 2024 scores
Summary
HACM staff said their new vendor CVR is working through a backlog of HCV (Section 8) activity; staff expect the backlog of late reexams and file reviews to take until about May 31, 2025, and that CMAP (Section 8 management assessment) scores for 2024 will likely be zeroed, requiring corrective action.
Housing Authority operations staff told commissioners on Feb. 12 that their contracted vendor, CVR, is working to clear a backlog of late reexaminations and to complete a 100% participant-file review required by HUD quality-assurance work.
Dina Hunt, chief operations officer, said CVR has taken steps to address a large backlog by using remote workers and bringing on additional temporary staff. Hunt said the vendor estimates it will take until May 31, 2025 to finish the backlog of late reexaminations. Staff emphasized payments to landlords will continue…
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