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City locked out of Instagram; commission agrees to consider converting Downtown Estacada account to city account
Summary
Commission members discussed losing access to the official city Instagram account and tentatively agreed to convert the Downtown Estacada Commission’s Instagram to a city account to preserve followers and resume posting.
City and commission staff told the Downtown Estacada Commission on Oct. 7 that the city has been locked out of its official Instagram account since June and staff have been unable to regain access. The commission discussed converting the commission’s Instagram account into the official City of Estacada account to preserve followers and resume consistent posting.
At the meeting, a staff member said the city’s Instagram is tied to a landline number that cannot receive verification texts, and IT efforts to regain access have not resolved the issue. The commission’s Instagram already has an established follower base; staff noted that switching the commission account’s name to City of Estacada would preserve that audience and appear official rather than creating a new account with zero followers.
Commission members generally supported the idea; Julie Cooper said migrating to a single account could improve consistency in posting. Members also discussed posting an announcement to inform followers of the change and using Meta tools to link the unified Instagram account with existing city and downtown Facebook pages.
Ending: The commission asked staff to explore the logistics of renaming the commission Instagram account and to return with a recommendation at the next meeting.
