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DHHS facilities overview: district offices, leased space and 24/7 facilities management

2347846 · February 19, 2025
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Summary

DHHS facilities leaders told the finance subcommittee they manage 26 lease agreements, including regional district offices totaling about 229,000 square feet and coordinate maintenance support for the department’s 20 24/7 institutions; staff asked committee to note two unfunded facilities positions in the governor’s recommendation.

Tammy Nelson, director of Facilities and Office Services at DHHS, gave the House Finance Division 3 a high-level overview of facility and office services across the department.

Nelson said the bureau manages 26 lease agreements, including 11 district (regional) offices whose combined space is roughly 229,000 square feet and which house about 1,000 program staff. The bureau also provides centralized services for mail, purchasing, archiving, telecommunications, transportation and fleet management.

The Facilities Bureau coordinates with the 20 four‑seven institutional facilities (for example New Hampshire Hospital and Glencliff) where each site has an on-site facilities manager and maintenance staff; the bureau provides centralized oversight for emergency repairs, capital project identification, space utilization and ADA/safety compliance. Nelson highlighted recent projects: relocation of the Claremont district office, New Hampshire Hospital lobby upgrades and furniture replacements for aged equipment.

Nelson said the district offices and the institutional portfolio have specific capital and maintenance needs; the governor’s operating recommendation included several funded and some unfunded positions within facility accounts that the bureau flagged as areas to monitor.

Ending note: Committee members asked about long-term maintenance planning for Glencliff and the transition timeline for the new Youth Development Center; Nelson said project timelines depend on capital work and operational funding for new facilities and noted coordination with DAS and program leadership would be needed for longer-term planning.