Bronx businesses must sign new commercial-waste contracts or be assigned a carter, DSNY says
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Summary
The New York City Department of Sanitation told Community Board 11 that Bronx businesses in the city—ommercial waste zone must sign new service agreements with an authorized private carter by Nov. 30; existing contracts will be void after Dec. 1 and the department will auto-assign a carter if needed.
Juan Saldana of the New York City Department of Sanitation told Community Board 11 on Oct. 23 that a new commercial waste zone program is in effect for the Bronx and that affected businesses must sign new contracts with an authorized private carter.
"As of 10/01/2025, all businesses in the Bronx zone . . . will be required to sign a new contract with a private carter authorized to work in your zone," Saldana said, and he told board members the department will assign a carter for any business that does not select one by Nov. 30.
The department described the program as an effort to make collection "cleaner, safer, and more efficient." Saldana said businesses should confirm their zone and compare authorized carters and maximum rates at nyc.gov/cwz and that the department encourages obtaining multiple quotes. He added that authorized carters are required to offer recycling and organics collection at a discounted rate compared with regular trash collection.
Board members asked whether existing private contracts remain valid. Saldana said existing commercial contracts will be void as of Dec. 1 and advised businesses to check their current contract terms for any penalties before terminating agreements. He also said that Bronx East and Bronx West zones will be served by the smaller number of authorized carters ("only three carters" in the two Bronx zones mentioned) rather than the larger field of carters that previously operated; businesses will need to enter a new agreement with one of the authorized carters even if that carter previously provided service.
Saldana said the department will exercise oversight over carters and that businesses unhappy with service can notify the department, which will review cases and can make changes if necessary. He directed businesses and board members to nyc.gov/cwz for information and to 311 for help registering and for details about free information sessions.
The presentation closed with board members asking for the list of authorized carters and for clarity about how the auto-assignment process will work. Saldana said he provided an official notice to the community board and would provide links in the meeting chat for businesses to confirm their zone and review authorized carters and rates.
Affected businesses should note two deadlines cited by DSNY: sign a new service agreement with an authorized carter by Nov. 30, 2025, or the department will assign a carter for them; existing commercial contracts are voided as of Dec. 1, 2025. For help, DSNY directed businesses to nyc.gov/cwz or to call 311.
