LDOE outlines fingerprinting, clear-credential and DCFS checks for hires; provides service code and contact steps
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Summary
LDOE staff reiterated procedures for criminal background checks, how to verify clear credentials, and the DCFS central registry clearance process; officials provided a fingerprinting service code and an email for inquiries.
Louisiana Department of Education staff reviewed background credentialing procedures and urged HR offices and applicants to follow specific steps to ensure criminal background checks (CBC) and clearance credentials transmit correctly.
"Service code 27N5HU would be used for those fingerprinting to schedule fingerprinting so that the CBC comes to us," Paula Bell, background-credentialing lead, said. She urged users to check fingerprint status at youenroll.identigo.com/status-check and to confirm applicants clicked the checkout button in the fingerprint packet so the submission transmits.
Bell said if three weeks have passed after fingerprinting and no clear credential appears on teachlouisiana.net, applicants or employers should email educatorclearance@la.gov and include the fingerprinting receipt to help the office investigate transmission issues.
DCFS central registry checks: Bell also reiterated that persons with prohibited convictions under "RS 15 5 87.1 c" or with a substantiated child-abuse finding on the DCFS central registry on or after Aug. 1, 2018, cannot be hired by a local public school board or a nonpublic school system. School systems may request a clearance check through DCFS via the CANS system; there is no fee for employing school systems and LDOE posted access guides.
Why it matters: LDOE emphasized that public school systems must decide whether to rely on the certification "clear credential" in hiring, because state law allows use of a clear credential for CBC for hiring under Louisiana Revised Statute 17 15 b. Bell said each school system should determine whether to rely on the clear credential in lieu of running its own employment fingerprint check.
Support and next steps: Bell asked that HR offices direct inquiries about missing clear credentials, fingerprint rejections, or transmission problems to educatorclearance@la.gov and to follow the CANS user guide and DCFS contact resources for registry checks.
Ending: LDOE staff said they will provide linked reference documents on teachlouisiana.net and will assist agencies that need access to CANS clearance checks.
