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Regional Hexagon CAD/Records rollout delayed to Feb. 23, 2026; officials cite complexity and added integrations
Summary
Reno and Sparks public-safety partners reported a scheduling delay in the regional Hexagon computer-aided dispatch and records management replacement project and set a new go‑live target of Feb. 23, 2026, while saying the project remains on budget and will include third‑party integrations and new AI tools.
Cody Schittel, director of Reno Public Safety dispatch, told the Sparks City Council on Aug. 25 that the regional project to replace the computer-aided dispatch (CAD) and records management system will not make its original September 2025 target and is now scheduled for a February 23, 2026 go‑live, with training starting in November.
The delay reflects the complexity of a project that now involves 17 end‑user agencies, Schittel said. "We do have a scheduling delay... So what we're looking at now is a March 26 or I'm sorry, February 26 go live. So in that time frame, we're gonna complete our testing," he said. Schittel and Russ Elder, IT development manager for the City…
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