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After months of complaints from county staff, board extends CorVel workers'comp contract and directs employee, department surveys
Summary
Following sustained public comment from county employees and the Tulare County Deputy Sheriffs Association about communication and delayed treatment under the county's third-party administrator, the board approved a one-year extension of CorVel's agreement and directed risk management to survey staff and report back in three months.
Tulare County supervisors on Feb. 25 approved a one-year extension of the county's agreement with CorVel Enterprise Comp Inc. for third-party workers'compensation claims administration, but they also directed immediate steps to address widespread complaints from employees and department managers about CorVel's responsiveness.
Rob, a risk-management staff member who led the presentation, told the board that CorVel has served as the county's third-party administrator since 2012 and was selected after a 2022 request for proposals. He said the county and its excess insurer, Prism, have engaged in audits and monthly service reviews and that an independent audit returned a recent score of about 88%.
Supervisor Larry McCarrie and representatives of public-safety departments pressed the…
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