Chick‑fil‑A outlines drive‑through changes; council closes public hearing
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Summary
Chick‑fil‑A representatives described site changes including a sliding pickup door, a staging lane for large orders, relocation of trash/storage structures and a reciprocal parking easement; the council closed the public hearing after discussion.
Chick‑fil‑A representatives described proposed amendments to the site plan for the restaurant at 3159 N. Highway 67 during a public hearing on Oct. 13, including changes intended to improve drive‑through throughput and add a staging lane for large orders.
Todd Richards, civil engineer with HR Green, described the existing single‑lane entrance that widens to two lanes and then narrows toward the pickup window. The proposed plan would widen the drive‑through entrance to two full lanes earlier in the approach and add two‑foot striped zones to improve flow. Near the pickup window Chick‑fil‑A plans to install a Tormax sliding drive‑through door that functions as a pickup window and a sliding exterior door to speed service and allow staff to deliver orders from inside the building.
To add a staging lane for large orders the project would relocate the trash enclosure and storage room and shift a light pole three to four feet; the trash enclosure would be CMU with a brick face to match the building. The proposal reduces on‑site parking from 40 stalls to 31 stalls but relies on a tri‑party reciprocal parking easement recorded for shared parking on adjacent lots to satisfy parking demand. Cory Harrington, the store operator, attended and said the store accepts mobile orders and that the sliding door is intended to accelerate order pickup.
Council members asked about construction timing, which the contractor said is uncertain pending bidding and weather, and whether the drive‑through would remain susceptible to queuing; the engineer said the staging lane is intended to allow larger orders to pull out of the main lane so other traffic can advance. Planning staff indicated the petitioner has recorded the updated reciprocal parking agreement.
After questions from council members and a brief audience check for comments, Councilman Syed moved to close the public hearing; the motion was seconded and the public hearing was closed with no immediate council vote on the amendment.