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Commissioners direct PIO to study opt‑in digital and paper options for a county newsletter and outreach
Summary
After discussion about inconsistent public awareness of moved services, the court directed the county public information officer to explore opt‑in text/email platforms, possible inserts in appraisal‑district mailings and partnerships with cities and return recommendations to the court.
Rockwall County’s Commissioner’s Court on Oct. 28 directed the county public information officer to research ways to improve public communications, including opt‑in text or email delivery and paper mailers or inserts, and report back to the court.
Judge opened the discussion by noting recurring citizen confusion about relocated services — for example, the tax office and vehicle registration moves — and asked whether the county could do more to inform residents. "I…
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