Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Mental Health Crisis Services topic
No spam. Unsubscribe anytime.
Public commenter urges county review of 988 texting and Scribe Text Line integration with local behavioral health board
Summary
A public commenter urged the county to evaluate 988 texting services, including Scribe Text Line and partnerships such as Trevor Project, and suggested the local behavioral health board review the technology and triage functions used to detect active rescues.
Citizen Gordon Clay and other public commenters raised concerns and information about the national 988 crisis system and associated texting resources. Clay described the role of Scribe Text Line as a backup and noted that some sponsored services (including Trevor Project in California for LGBTQ callers) have changed funding and configuration.
"All of these research programs are involved with the Scribe Text Line," Clay said, and described automated triage, emoji analysis and AI‑assisted question prompts that support crisis counselors. He urged the county to evaluate these services and to consider local behavioral‑health discussion.
Supervisor Renell Starkey asked that the item be added to the next Local Behavioral Health Board meeting for discussion and vetting; staff agreed to add the item.
Ending: The board asked staff to place a discussion of 988/text‑line services on the Local Behavioral Health Board agenda for further evaluation and community input.
