Consultant: County cashiering fragmented; Tyler and stand-alone vendors are main options

Peoria County heard on Nov. 6 that its payment-collection processes are fragmented and would benefit from either a Tyler cashiering module or a best-of-breed standalone system.

Jonathan Grace, principal in Barry Dunn's local government practice, told the joint finance and executive committee that consultants visited nine county locations and identified 19 different systems or manual methods used to accept and record payments. "Duplicate entry in multiple systems," limited online-payment options and "balancing issues and delays" were among the problems the study documented, he said.

The feasibility work included a market-level request for information. Two vendors emerged as close fits: a…