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Board hears steady customer counts and an uptick in reinspections tied to complaints
Summary
Staff presented customer counts and revenue for July, August and September and said reinspections have increased, likely driven by more complaints and outreach. Members discussed the trend and noted it was helping cleanup efforts.
Staff reported customer activity and revenues for July, August and September and noted a rise in reinspections.
The July reporting period (22 days, one holiday) included 1,233 users and an average daily count of 56.5; total money collected was $3,284 with an average of $149.28 per reporting day. August (22 days, no holidays) had 1,141 customers, a daily average of 51.86 and $4,041 collected (average $183.68 per reporting day). September (21 days) had 1,105 customers, a daily average of about 53 and $3,384 collected (average roughly $161.15 per reporting day).
Board members discussed an increase in reinspections and enforcement requests. Speaker 1 said the rise in reinspections appeared linked to the number of complaints and possibly to outreach or advertising that is prompting more reports. “They must be advertising that then because we're getting a lot of them,” Speaker 1 said. Members said the uptick is helping to clean up the county.
Why it matters: Customer counts and revenue are operational metrics that track usage of county services; higher reinspections indicate increased enforcement or complaint activity and could change staff workload or enforcement priorities.
