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Veteran urges Rock County to add receptionist at veterans service office during budget public hearing
Summary
At the public hearing on the 2026 recommended budget, Tony Charles Sr. of Janesville urged the Rock County Board of Supervisors to add a receptionist position at the Veterans Service Office to help counselors manage rising caseloads. A second speaker urged the board to consider borrowing to fund critical services for residents.
Tony Charles Sr. of Janesville urged the Rock County Board of Supervisors during the public hearing on the 2026 recommended budget to add a receptionist position to the Rock County Veterans Service Office to relieve counselors and improve access for veterans.
Charles said the office has four professional counselors who in 2024 handled roughly 2,700 veterans benefit requests and that demand has…
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