Board to consider policy changes to meet new USBE rule on complaints, trainings and hotline procedures

Jordan Board of Education · October 29, 2025

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Summary

Associate Superintendent John Larson told the board that USBE rule 277‑123‑7 requires districts to adopt hotline complaint procedures and two specified trainings; the board directed staff to place the proposed policy amendments on the next business agenda for formal consideration.

The Jordan Board of Education was briefed Oct. 28 on required policy updates stemming from a State Board of Education rule (USBE rule 277‑123‑7) that adds district‑level responsibilities for a complaint hotline and for completion of two state‑provided trainings.

What staff said: Associate Superintendent John Larson described three proposed edits: (1) modify governance policy GP‑103 and the new‑board orientation appendix to add a second state‑required online training (the rule references internal‑audit and hotline trainings), (2) amend Administrative Policy A‑7 (employee suggestions/complaints) to incorporate the new hotline and complaint‑handling procedure, and (3) place the summary of hotline reports on the board consent agenda each meeting. Larson also said the district has added the required hotline link to each school website.

Board action: The board did not adopt the policies Oct. 28 but asked staff to add the proposed revisions to the next business meeting agenda for formal action. Board members discussed logistics (where monthly summaries would appear on the consent agenda and whether presidents and board members were aware of their duties under the new rule) and asked staff to confirm the wording and homepage links.

Why this matters: The rule sets a statewide expectation for how complaints and noncompliance reports are collected, handled and summarized for boards. The proposed local policy edits are intended to make the district’s complaint process and board reporting compliant with the state rule.