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CCS intake staff urge county to add intake workers and electronic signatures rather than a supervisor
Summary
County CCS intake staff told the committee they can reduce a two‑to‑three month wait for Comprehensive Community Services (CCS) enrollments by adding frontline intake workers and implementing an electronic signature tool, not by adding a supervisor and lead social worker as proposed by management.
A staffing amendment to speed up enrollment in Dane County’s Comprehensive Community Services drew a divided response Tuesday: county management proposed adding a supervisor and a lead social worker in the CCS intake unit, while the intake team — supported by its union — urged supervisors to authorize two additional intake workers and an electronic signature platform instead.
Current CCS staff said the main bottleneck is the volume of required paperwork and the time it takes to obtain…
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