Renton business owners, residents ask city to intervene after aggressive towing at The Reserve

Multiple business owners and residents told the Renton City Council during public comment that private towing and aggressive parking enforcement at The Reserve, a mixed-use development at 495 Renton Centerway SW, is costing businesses customers and harming vulnerable residents.

"I lose almost 50%" of my income, said Ty Nguyen, a local business owner, describing repeated tows and customers who now avoid the area. He told council staff the tow trucks linger in the lot and that customers have been scared away; he also said a property manager named Heather and a man he identified as her husband patrol…