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Town praises staff response to waterline break and announces CivicReady alert system for residents
Fort Mill Town Council · October 29, 2025
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Summary
Council and staff praised crews for their response to a recent waterline break and described improvements to incident communications, including the use of CivicReady for alerts and a GIS outage map to notify residents by text, email or phone.
Mayor praised town staff and crews for their response to a recent waterline break and their communications to affected residents, saying the town's outreach was the most complete he had seen in 21 years of service. "I could not be more proud of our staff and our employees for…
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