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Council approves $513,055 release for Alexandria DOT paratransit after staff outlines modernization and savings plan
Summary
Council voted to release $513,055 from contingent reserves to fully fund DOT paratransit for FY 2026 after staff described a package of technology, vehicle and fare changes intended to reduce long-term costs and improve service reliability.
Alexandria City Council on Oct. 28 approved a request to release $513,055 from contingent reserves to fund the city's DOT paratransit service for fiscal year 2026, following a staff presentation on operational improvements and cost-saving proposals.
Hillary Orr, deputy director for transit, and Owen Albrecht, paratransit program manager, told the council the contracted paratransit service provides door-to-door transit for residents with disabilities who cannot use fixed-route buses. Staff said the program operates at about $56 per trip today, remains lower than WMATA MetroAccess per-trip costs, and returns approximately 25 cents on the dollar in operating assistance to the city via typical transit funding streams.
Owen Albrecht said recent investments have improved reliability and customer service: a new scheduling and dispatch software launched in May, on-time performance has met the program's 95% target in recent…
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