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Warming Shelter details year-round, tiered approach; officials report lower first-responder calls
Summary
Warming Shelter leaders told the council they implemented a tiered, trauma-informed system in February to provide year-round low-barrier shelter and coordinated services; the shelter reported serving 117 clients the prior night (21 tier 1, 84 tier 2, 8 tier 3) and said early metrics show reductions in first-responder interventions.
The warming shelter presented an update to the council describing a new tiered operating model that began in February and transitions the operation from seasonal to a year-round, low-barrier shelter with embedded case management and coordinated entry intake.
"Our new mission, short and simple, save lives, restore hope, and rise up alongside of our clients," the shelter's executive director told the council. Neighborhood Services Manager Jill Waterscheid said the city's office maintains the coordinated entry list and that the shelter has been an important partner…
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