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Board declines $257,296 Daikin "Hero" HVAC package after technical briefing

Board of Aldermen · October 8, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The Board of Aldermen heard a technical presentation from Daikin/TMI about the city—s failing HVAC system and voted 0—5 against entering the vendor—s $257,296 Daikin Hero agreement.

The Board of Aldermen heard a technical presentation from Jonathan Poole of Daikin/TMI about the city—s troubled variable-refrigerant HVAC system and declined to enter the vendor—s $257,296 Daikin Hero package.

At the Oct. 7 meeting, Poole said the system, which the company believes was installed around 2011—2012, "didn't really have any serious problems until 2020," and that failures since then point to indoor component deterioration and maintenance gaps rather than poor compressor design. He described options including replacement of outdoor compressor modules, phased indoor unit replacement, a cloud-based monitoring system (Daikin Hero) and multi-year parts and labor coverage that could be billed across several years.

The proposal packet included three service/warranty options and an estimate for replacement and first-year service work; staff said four…

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