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SolTrans Q1 report: ridership up, on-time performance improved and accidents down
Summary
Quarter 1 FY2026 system metrics show ridership increases across modes (local +6%, school +13%, express +6%, ADA +6%), on-time performance in the low 70s, missed trips reduced to 115 of about 36,000 scheduled (0.32%), and fewer accidents than last year; Transdev credited management and operator engagement for safety improvements.
Solano County Transit presented its Quarter 1 FY2026 system performance report showing measurable operational improvements.
The highlights: ridership increased in every mode compared with the same quarter last year (local +6%, school +13%, express +6%, ADA +6%). On-time performance averaged about 71% for local service, 72% for express and 71% for ADA service. The system recorded about 36,000 scheduled trips in the quarter and 115 missed trips, which represents 0.32% of scheduled trips. Year-to-date accident counts in the quarter were nine (six preventable and three non-preventable).
Staff and the contractor (Transdev) said the results reflect targeted operational work: changes in local management, ongoing safety campaigns, weekly management reviews and increased operator engagement. Transdev's local and regional safety leads described a safety action plan and regular leadership involvement that they said contributed to the decline in accidents.
Issues and follow-up: one route, Route 17, experienced a 21% ridership decline; staff said they are investigating external factors. Directors asked for route-by-route detail on punctuality and missed trips and for clarification about how missed trips are defined (the agency counts a trip as missed when it does not operate; punctuality reports show late trips separately).
Provenance: The performance presentation begins at 01:38:45 in the transcript and includes the Transdev comments that followed.
