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Commission approves City Hall customer‑service remodel, staff outlines schedule and security concerns

November 03, 2025 | Deltona, Volusia County, Florida


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Commission approves City Hall customer‑service remodel, staff outlines schedule and security concerns
The Deltona City Commission approved a plan to remodel City Hall’s first floor to improve customer service, security, and workspace efficiency.

Staff presented schematic drawings showing a reconfigured lobby that would add three service stations, move cashier services forward to reduce congestion, replace furniture more than 20 years old, and rework a reinforced security wall and access points so confidential utility- and permit-related records are better protected. Staff identified three vendors for the work (wall/furnishings vendor, demolition/brick-and-mortar contractor, and painting) and said funding is available from the mid‑year 24/25 budget and amounts set aside in 25/26.

Project logistics: staff said modular components have an approximately 12‑week build time after a purchase order, and projected the on‑site rip‑out and install would take roughly four weeks during which staff and services would be relocated temporarily. Commissioner Novick asked about weekend work and a performance bond; staff replied the project amount is below thresholds that would typically require bonds, but vendors must meet insurance requirements and a letter of credit could be requested for smaller contractors. Public commenter Matthew Borgens requested a security audit addressing ingress/egress, locking systems, and IT/data‑center protections; a staff representative acknowledged the point and said cameras and other measures are being considered.

Commissioner Novick raised questions about fire-safety system modifications; staff said work requires only one additional emergency detector and that the fire marshal reviewed the plans. Commissioners discussed risk from contractor defaults and prior experience on larger projects; staff said they could request a letter of credit or other assurance from smaller contractors.

The motion to approve multiple purchase orders for the City Hall renovation (Resolution No. 2025‑157) was moved by Vice Mayor Harriet, seconded by Commissioner Santiago, and passed 6–1.

What’s next: staff will issue purchase orders, manage temporary relocations for staff during construction, and report procurement and schedule milestones to the commission.

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