A Union County resident, identified in the transcript only as a commenter, told meeting attendees that the Union County Veterans Service office helped them prepare and supplement a veterans claim and provided a plan for moving forward.

“I came here and I was advised on, you know, what I needed to accomplish, and we just kinda came up with a game plan of what I needed to supply to continue forward with my my claim and also the supplement to my claim,” the commenter said. “And it all kind of worked out. It is a process, but that's what I needed help with, and I didn't have anywhere to turn to.”

The commenter said the assistance helped bridge a gap during a difficult time: “I just kind of had a bad feeling about my future and, how I was gonna be able to, support my family and continue to be a provider. And, I really needed, the assistance to to kind of bridal that gap where I was and the Union County Veterans Service office was able to help me out.”

In a follow-up remark, the commenter said the experience had improved their outlook: “And it's really helped out how I feel about my future.” The transcript records these remarks as part of the public-comment period; no formal motion, vote, or board direction related to the comment appears in the provided transcript.

The remarks illustrate a citizen account of how the county’s veterans service office can assist individuals with assembling and supplementing benefit claims. The commenter described the help as practical guidance and emotional support rather than a request for a specific board action. No details about the claim’s status, the amount of any benefits, or further follow-up steps with county staff were provided in the transcript.