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Garland council presses MD Health Pathways on rollout, outreach and protections for seniors
Summary
Garland councilmembers pressed city staff and MD Pathways representatives on Nov. 3 about timing, billing integration and opt‑out protections after mixed public comments about the proposed pilot health program.
Garland councilmembers spent the largest portion of their Nov. 3 work session questioning city staff and MD Health Pathways representatives about how and when a new municipal health pilot will reach residents.
At the meeting, a representative for MD Pathways told council that the vendor has "started enrolling our first patients" and outlined a 13‑touch outreach plan aimed at municipal channels, schools, community groups and businesses. Assistant City Manager Phil Urukia said the city is coordinating the campaign and reported 2,473 households had already completed opt‑out requests.
Why it matters: Council members and members of the public said the program could help residents who are uninsured or underinsured — notably seniors and families with children — but they pushed for stronger protections and clearer outreach so residents are not surprised when a new line appears on a…
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