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Lake County approves renewal with Granicus for GovDelivery email outreach
Summary
The Lake County Technology Committee approved a joint resolution to continue using GovDelivery (Granicus) to send mass email communications countywide and to expand contact capacity to accommodate growth in subscribers.
The Lake County Technology Committee on Oct. 31 approved a joint resolution authorizing continued use of GovDelivery, a Granicus product used by county departments to send mass email notices. Alex Carr, deputy communications officer, told the committee the platform is used across departments — the clerk's office for elections, the Department of Transportation for road closures and the health department for updates — and that the county currently has about 291,000 contacts in GovDelivery.
Tammy Chapman, chief communications officer, said the vendor has shifted to charging by contact count and the county seeks to expand the license to allow up to 350,000 contacts for fiscal year 2026. Committee members asked whether the planned ERP system could replace the email platform; staff said the ERP is unlikely to provide a comparable countywide email distribution capability, so GovDelivery remains necessary for now.
The committee approved the resolution by voice vote. The resolution description in the agenda referenced Granicus, Denver, Colorado, and GovDelivery Experience Engagement Cloud Essentials; the contract amount quoted during the discussion was not read in a standard numeric format in the transcript.
