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IT seeks approval to upgrade county Avaya phone system; 2025 upgrade/support costs ~ $149,000
Summary
IT staff told commissioners the county’s on‑premise Avaya phone software is end‑of‑life and requires an upgrade to maintain security patches, vendor support and modern virtual features. Staff requested authority to amend purchasing contracts to cover a near‑term upgrade and multi‑year support.
County information‑technology staff briefed commissioners on Nov. 4 about a proposed upgrade and contract renewal for the county’s Avaya on‑premise phone system.
IT staff said the county has used the same vendor relationship for decades and that current Avaya software (version 8.8.1) is at end‑of‑life with no further security updates. Staff recommended upgrading to a supported release (version cited as 10.2)…
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