Laguna Beach council approves 10‑year Visit Laguna service agreement amid public concern over tourism strategy
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Summary
The City Council approved a 10‑year service agreement with Visit Laguna Beach, formalizing funding, reporting and stewardship commitments. Councilmembers and residents debated stewardship, board oversight and measures to manage visitor impacts; staff emphasized audit, reporting and a new stewardship fund.
The Laguna Beach City Council on Oct. 28 approved a 10‑year service agreement with Visit Laguna Beach, the city’s tourism marketing organization, formalizing how assessments will be collected, audited and allocated to support cultural and environmental stewardship. The vote was 5–0.
Supporters said the agreement creates financial safeguards and a new stewardship fund. Assistant City Manager Gavin Curran said the service agreement does not create new programs but sets terms for insurance, indemnity, assessment remittance, accounting and annual reporting, and requires audits and biannual performance reviews. Year‑two projections in the management plan allocate $750,000 annually to stewardship, with roughly $500,000 managed by the city and $250,000 retained by Visit Laguna Beach for stewardship initiatives.
But residents voiced concerns about the length of the contract and the organization’s past marketing tactics. Several public commenters urged council to limit the term, add stricter conditions or require stronger proof that Visit Laguna’s activities would protect neighborhood character and public spaces rather than driving “day‑trip” overcrowding. Council members said checks and balances had been added since the council’s June vote, including board bylaws and two council seats on the Visit Laguna board; staff said new bylaws had just been approved by Visit Laguna’s board.
Council members said they expected to be active overseers. Mayor Ranaghi and Councilmember Kemp emphasized that the city retained the ability to review audits and performance results and to insist on changes. Councilmember Whelan said the organization must pivot to “stewardship” and that staff would return with the organization’s workplans, renderings and ongoing public engagement. Several council members urged residents to stay involved in stewardship discussions.
The council also approved a separate consent item that corrects a staff typo referencing the date of a Visit Laguna event. No changes to the underlying management plan were made at the Oct. 28 meeting.

