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Residents urge help for seniors, report payment portal and maintenance problems at Holland Park
Summary
During public comment at the Nov. 3 Forest Park council meeting, residents raised concerns about Holland Park after a management change, citing a broken resident payment portal, maintenance issues and mold; residents urged city follow‑up and offered community resources for seniors during a federal shutdown.
Several residents spoke during the public comment period at the Nov. 3 meeting, urging the council and staff to address senior needs and to follow up on problems at Holland Park after a recent management transition.
One speaker, who identified herself as vice chair for the Atlanta Regional Commission (ARC) Older Americans Act committee and referenced outreach to seniors, said the region has resources to support seniors during the federal shutdown and stressed "we have the resource" and "we have the power" to prevent senior isolation. She offered to present to the council and to coordinate services.
Another resident raised specific operational problems at Holland Park after the property transitioned to new management. The speaker said tenants were unable to access the payment portal, reported maintenance needs, and cited at least one resident with respiratory illness who said mold was a concern. The speaker said she had discussed the issues with city staff (Miss Dennis) and expected follow‑up.
Councilmembers and staff acknowledged the concerns. In closing comments Councilmember James repeated several community resources: the Elevate resource center (819 Forest Parkway) with hours for job placement and vocational services (Tuesdays 1 p.m.–4 p.m., Wednesdays and Thursdays 9 a.m.–3 p.m.), and directed residents to Clayton County Community Services for the Low Income Home Energy Assistance Program (LIHEAP) and a computer giveaway (registration required). Councilmembers asked staff to follow up where residents reported inability to pay rent because of a portal problem and maintenance issues.
The speakers asked for city attention to ensure residents are not charged late fees where payment systems failed and for inspections and repairs where mold or other health issues were reported.
