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Centre County to seek outside review of 9‑1‑1 operations and phone system under $45,500 contract
Summary
The Centre County Board of Commissioners voted to add to the Nov. 13 consent agenda a $45,500 contract with Mission Critical Partners to review 9‑1‑1 staffing and the county’s administrative phone system.
The Centre County Board of Commissioners voted to add to the Nov. 13 consent agenda a proposed $45,500 contract with Mission Critical Partners to conduct a workforce and telephone‑line assessment for the county’s 9‑1‑1 center.
Staff member Norma introduced the contract, saying Mission Critical would “do a review of the extra abilities added over time to the 9‑1‑1 center staff and determine what fits or does not fit within the primary mission answering 9‑1‑1 calls and dispatching…
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