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Council approves streamlined outreach contracts as city shifts more homelessness engagement in‑house
Summary
Council unanimously approved updated grant agreements for targeted outreach and engagement, marking a strategic shift toward more in‑house outreach capacity while keeping contracted partners to sustain shelter occupancy.
The San Jose City Council unanimously approved updated grant agreements Nov. 4 for the city's targeted outreach and engagement (TOPE) program, a key part of the strategy to connect people living outdoors to shelter, services or family reunification while maintaining high utilization of interim housing.
Housing Department staff described a strategic shift from heavier reliance on contracted outreach toward a blended model that keeps some functions with outside partners while expanding internal outreach capacity. "As we shift from building out additional shelter capacity towards maintaining an effective, efficient, and outcome driven system," Director of Housing Eric Solihuan said, the city will prioritize data, deployment and decision making to maintain high occupancy and match outreach to available shelter beds.
Deputy Director of Housing Cupid…
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