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City's PAD program unveils beta dashboard to track 311/911 diversion and outcomes
Summary
PAD presented a beta dashboard to the PSLA committee that links 311 and 911 call data, officer diversions and outcomes; presenters said the diversion center opened in January and has driven a near tenfold increase in diversions, and they cited a local example where NPU M had 36 311 calls versus 409 priority-3 911 calls in August.
PAD representatives presented a beta data dashboard to the Public Safety and Legal Administration Committee on Sept. 22 designed to show requests for service (311/911), PAD and APD responses, and outcomes for individuals diverted from arrest.
"We've seen almost tenfold increase in diversions as a result of that center opening," the PAD presenter said of the diversion center…
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