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HERO reports improved outreach, faster RFPs and higher recoveries; seeks modest staffing reallocations
Summary
Deputy directors Beth Comer and Andrea Ledger reported measurable performance improvements in the Human Rights, Equal Opportunity and Workforce (HERO) department and proposed modest staffing reallocations while flagging uncertainty in federal fee-for-service contracts.
Deputy directors Beth Comer and Andrea Ledger reported measurable performance improvements in the Human Rights, Equal Opportunity and Workforce (HERO) department and proposed modest staffing reallocations while flagging uncertainty in federal fee-for-service contracts.
Comer said HERO set multi-year goals focused on expanding equity in contracting through the CERT certification program, strengthening human-rights and labor-standards enforcement, and improving staff retention via onboarding and internal promotion. "We have worked really hard to build up the CERT program," Comer said, describing CERT as the city's certification initiative for small businesses in the metro area.
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