Temple Terrace approves $424,962 ERP contract, plans phased rollout and October go-live target

The Temple Terrace City Council on Nov. 4 authorized an implementation and purchase agreement with BS&A Software for a new enterprise resource planning (ERP) platform intended to replace the citys current finance and utility billing systems.

Municipal systems analyst Sarah Sanchez Borda told council the city issued an RFP in April 2025, received 11 proposals, advanced three vendors to demonstrations and negotiated a statement of work with BS&A that included a pilot/sandbox phase, staged module rollouts and milestones requiring departmental sign-off. The initial contract amount presented to council was $424,962; staff said the overall project was budgeted from a $2 million FY2025 capital allocation and that ongoing annual support and licensing would be about $88,830.

Borda said the city will favor out-of-the-box functionality where feasible and will avoid heavy customization. Data conversion is expected to require multiple passes and was estimated at roughly three to five months; staff said it will use subject-matter experts from each department and a phased rollout beginning with finance and utility billing to reduce risk. The citys target go-live for initial modules was described as Oct. 1 of the next fiscal year.

Council members asked about the degree of required modifications, conversion timing and long-term integrations for human resources, planning-review tools and code compliance. Borda said those additional modules would be procured separately but the ERP package was chosen in part because it supports integrations with other systems.

Council voted to approve the implementation-services and purchase agreement as presented.

Staff will proceed with the pilot and staged implementation and report back to council on milestones and budget tracking.