Oshkosh staff propose tiered code‑enforcement system, urge SeeClickFix and privacy changes

Oshkosh City staff presented a plan at a council workshop to prioritize code‑enforcement complaints into three tiers and to change how the city uses SeeClickFix and the case‑management system Evolve.

Sarah, Community Development staff, told the council the goal is to "create a fair and consistent response" while directing limited resources toward "highest impact" problems and improving communication and transparency. She said the city received about 2,700 SeeClickFix reports between July 1, 2024, and July 1, 2025—roughly 230 reports per month—and that the average time to close a SeeClickFix case was about 12 days.

Staff recommended a three‑tier approach. Tier 1 would include immediate health and safety hazards (examples given: severe exterior maintenance, sump pump discharges that create icy sidewalks, and exposed pools lacking required barriers) that staff would respond to same day or as quickly as practicable. Tier 2 would cover issues that could cause damage or safety risks if left unaddressed—junk and debris, more substantial zoning violations, work without permits and intermediate exterior maintenance—with an expected response within about a week. Tier 3 would cover lower‑priority…