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District rolls out earlier routes, ticketing system and new transportation supervisor as ridership and tickets spike
Summary
Stillwater Area Public Schools released rough bus routes earlier than in recent years and launched a help-desk ticketing system; the district said it transports about 7,400 students and introduced Tom Risley as its new transportation supervisor.
District transportation leaders told the board they released rough bus routes earlier than usual (July 28) and implemented a help-desk ticketing system to manage parent requests and routing changes.
Carissa (district staff) said sending routes to families three weeks earlier than typical gave staff time to respond to concerns about stop placement and times. Since mid-July staff recorded roughly 620 help-desk tickets, with about 160 to 170 still…
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