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HR says Franklin Covey catalog was modified; reports training uptake and turnover metrics
Summary
HILLSBOROUGH COUNTY — Human resources staff told the liaison committee that Franklin Covey removed training content the county identified as DEI-related and that the county uses a mix of mandatory compliance courses and broader leadership development modules.
HILLSBOROUGH COUNTY — The county—s human resources leader briefed the liaison committee on leadership development, use of an external training catalog and staff retention efforts.
"We have asked [Franklin Covey] to amend their catalog of resources—to remove anything that could be considered DE and I related," said Ivy, the county—s organizational-development lead. She said the vendor revised its offering "to mirror exactly what the federal government has" for the same kinds of training courses.
Ivy told the committee the county uses a hybrid approach to learning, combining in‑person sessions and microlearning modules for on-demand topics. She said mandatory courses (for all employees) include harassment prevention, ethics and active threat response; most leadership development courses are optional but often encouraged or required by department directors.
Usage and outcomes: Ivy said the county trained roughly 20,000 employees in the last five years across many courses and had about 3,900 in-person leadership attendees over that period. She estimated roughly 650–700 attendees in the last 12 months. On turnover, HR reported first-year turnover spikes for certain cohorts (first-year rate cited near 37.8% for an identified group) and overall annual separations around 8–10% of the workforce.
HR also described a prior internal —6-sigma-style— academy to develop system thinkers and green-belt practitioners to lead process improvement within departments. Ivy said the county is considering restarting that program and ties training to operational metrics and follow-up reporting to directors at three- and six-month intervals.
Why it matters: Committee members asked whether content previously characterized as unconscious-bias or other DEI material had been used widely; Ivy said those specific courses had been removed from the Franklin Covey catalog for the county and that the procurement contract will be re-solicited per procurement timelines in the next year or two.
What the committee requested: Members asked HR to provide more granular participation and promotion metrics (e.g., internal promotion rates, recent 12‑month training counts) at a future meeting and requested documentation of the written learning-and-development strategy.
