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Park City touts completion of 3,900-meter replacement, cites $900,000 savings
Summary
City staff told the council July 8 that the multi-year water meter replacement project is complete. Public Works said crews and contractors replaced 3,900 meters, Public Works performed onsite work on roughly 1,053 services, and the city estimates $900,000 in savings and a large drop in reread service orders.
Gina, a Public Works presenter, told the Park City City Council on July 8 that the city has completed a multi-year program to replace 3,900 water meters and realized about $900,000 in savings compared with the original budget.
The project began after council approved a contract with Schulte Supply in July 2023 for a meter replacement plan "for an amount not to exceed 2,600,000.0," Gina said. She described a range of field challenges that required hands-on work from city crews, including buried pits, cramped spaces, snakes in meter pits, and multiple component failures that can require hours of repair. "Sometimes it's taking a sawzall and and having to cut through a massive amount of roots just to get to that water meter," she said.
Why it matters: new meters and improved software reduce field rereads and customer service trips, which affects billing accuracy and operational costs. Gina told the council that public works performed work on roughly 1,053 services (about 25% of the inventory) and that city employees swapped 433 meters themselves, including larger 2-inch meters the crews do not usually install. She highlighted that 97 angle stops were replaced; those repairs can require four to six hours each and major excavation. "At our peak, we were knocking out 3 to 4 a day," she said, commenting on productivity gains.
Public Works also reported a decline in reread service orders: 958 requests in 2023, 428 in 2024, and 53 so far in 2025. Staff said the project required creating 3,900 accounts in new billing software and coordination between the clerk's office and Public Works to manage temporary outages and data transfers.
Gina and other staff credited internal training, new equipment (a hydro vac and a mini excavator), and staff who learned unfamiliar tasks. She singled out employees by first name for their contributions during the presentation. Councilmembers thanked staff for the work and for also assisting with storm debris cleanup and Fourth of July preparations.
No formal council action was taken on the meter project during the meeting.
