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Commission seeks clearer metrics and quarterly updates on Broadway Village and navigation center operator
Summary
Commissioners pressed staff for more data on the Broadway Village project and the Navigation Center operator (Firm Foundation), asking about occupancy, exits, disability prevalence among clients and a takeover timeline; staff said a quarterly update aligned with Council reporting is planned, with the next council update expected in November.
Commissioners raised operational concerns and asked for clearer, regular reporting on Broadway Village and the associated Navigation Center during a staff update presented by Housing Director Alicia Jones, who referenced a memorandum from Assistant City Manager Gillian Hayne.
Concerns focused on the operator, Firm Foundation, and the foundation of the project's operational documents. Commissioners asked for clarity on the operator's tax identification and basic operational readiness, noting gaps in information presented to the commission earlier. The commission requested further detail on timelines for when the city would assume full responsibility for the project and asked that future staff updates be provided quarterly and aligned with council reports.
Director Jones said staff would take written questions to the assistant city manager for response. Commissioners also asked for specific performance metrics: the number of Navigation Center exits and the outcomes of those exits, the percentage of Navigation Center residents with disabilities, and the date of first occupancy for the Broadway residential units. Staff said occupancy of Broadway units is anticipated in October and that the Assistant City Manager expects to provide an update to the council in November. A commissioner also confirmed that the site has a temporary certificate of occupancy.
Why it matters: Broadway Village and the Navigation Center are among the city's largest housing and shelter projects; their performance, operator reliability and tenant outcomes affect the city's ability to meet homelessness-response objectives and to manage large public investments.
Next steps: Commissioners asked staff to provide written responses to specific questions and requested quarterly performance reports that match Council updates. The commission will review the next update when provided.
Provenance: Broadway Village / Navigation Center memorandum and discussion (topic intro: 01:25:06 — assistant city manager memorandum introduced; topic finish: 01:27:37 — meeting closed).
