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Committee hears bill to require 14‑day responses from insurers; industry warns House amendment is too broad
Summary
The Financial Institutions and Insurance Committee on Feb. 25 heard testimony on House Bill 2,043, which would require agents and insurers to respond to inquiries from the Commissioner of Insurance within 14 calendar days and would allow certain rebate pilot programs to run longer than one year.
The Financial Institutions and Insurance Committee on Feb. 25 heard testimony on House Bill 2,043, which would require agents and insurers to respond to inquiries from the Commissioner of Insurance within 14 calendar days and would allow certain rebate pilot programs to run longer than one year.
Eric Turek of the Kansas Department of Insurance told the committee the measure’s primary goal is to accelerate responses on consumer complaints. “We process and review thousands of consumer complaints each year,” Turek said, adding that companies often take “13, 14 or 15 business days” to reply and that “14 calendar days is a great…
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