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Nonprofit lender proposes loan workouts alongside HAP funds to address DHHL delinquencies
Summary
Hawaii Community Lending proposed combining Homeowner Assistance Program (HAP) administration with targeted loan workouts to reduce DHHL’s delinquency portfolio, which staff reported at 226 loans in Feb. 2024 and 227 in Feb. 2025; commissioners asked for a written proposal and for staff to update on contested cases.
Kahonani Mahoe Thone, servicing director at Hawaii Community Lending (HCL), urged the commission to pair HAP/NAHASDA grant administration with active loan‑workout services to address DHHL’s high delinquency levels.
Thone told the commission DHHL’s direct‑loan portfolio showed 226 loans in delinquency in February 2024 and 227 in…
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