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NTTA committee advances multiple maintenance contracts and customer-service system procurements to full board

North Texas Tollway Authority (NTTA) Customer Service, Project and Operations Committee · November 6, 2025
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Summary

The North Texas Tollway Authority (NTTA) Customer Service, Project & Operations Committee on Nov. 6 advanced a suite of maintenance and technology procurements to the full Board for final action, approving staff requests to advertise construction projects and recommending vendor awards for multiple roadway, safety and customer‑service systems.

The North Texas Tollway Authority (NTTA) Customer Service, Project & Operations Committee on Nov. 6 advanced a suite of maintenance and technology procurements to the full Board for final action, approving staff requests to advertise or to recommend awards for projects ranging from roadway lighting and bridge repairs to payment-processing and customer-contact systems.

Staff told the committee the actions are part of ongoing asset management and safety programs and are funded primarily from the Reserve Maintenance Fund, with larger systems work paid from capital or operations funds. Nearly all motions carried unanimously and will return to the full Board for contract approval.

The committee first approved advertising for construction services to replace approximately 900 roadway luminaires along the Dallas North Tollway from I‑35E to the Sam Rayburn Tollway. Ms. Mao, presenting the lighting and several subsequent maintenance items, said the project will replace main-lane, ramp and under‑bridge fixtures with LED luminaires and estimated the project budget at $1,800,000, an eight‑month contract, with final award expected in February. Directors asked about night work and traffic disruption; Ms. Mao said construction will include day‑ and night‑work with minimal disruption.

The committee also authorized advertising for bridge-repair construction services on six Dallas North Tollway bridges. Ms. Mao said scope includes rocker-bearing repairs, corrosion mitigation, weld repairs and concrete spall work, with an estimated budget of $1,500,000 and a six‑month contract term.

In a grouped equipment procurement, staff presented four vehicle and roadway‑operations purchases to advertise: 23 vehicle‑mounted message boards ($460,000), emergency lighting and controls for roughly 150 fleet vehicles and 58 pieces of equipment ($960,000 over three years), 10 lane‑blade debris removal units ($365,000, one‑time), and snow‑ and ice‑removal equipment (11 spreaders, seven plows and three brine distribution units, $537,000, one‑time). Staff said the procurements will allow NTTA to replace aging units, add equipment as RSS fleet vehicles are added, and maintain parts availability; the committee voted to send the items to the…

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