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Maumee staff warn of failing AMI water-meter system; committee discusses replacement with Master Meter/Harmony

Maumee City Council Finance Committee · November 6, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Dustin, the city service director, told the finance committee the city—s AMI water-meter network is failing intermittently because of communication and service issues with the current vendor, and staff recommended planning a full meter-replacement effort.

Dustin, the city—s service director, told the committee that the city—s existing AMI system (installed in 2013 and supplied through the Mueller/Centrac stack) has increasingly failed to deliver reads because of communication-layer problems and service/support decline. Dustin said the issue is primarily the telemetry and communications: "It's the communication. It's not the actual meter reading Right. Incorrectly at all. It's the it's the communication, the AMI system."

Staff and utility-billing lead John Kelly explained repeated firmware updates and vendor changes have drained node batteries and damaged collectors, producing days-to-weeks delays on service tickets…

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